Our Applications & Solutions

Enhanced System Support Plans

Description

Mega Hertz is pleased to offer Triveni’s customers enhanced service & maintenance plans with the purchase of any product. The Enhanced System Support Plan (ESSP) is in addition to the basic product warranty that applies to all products. ESSP entitles the customer to an enhanced level of support including software feature upgrades, remote support and diagnostics, technical support utilizing our DTV and digital media system expertise, and an extension for up to five years of the system warranty coverage.

Features:

  • Unlimited Priority Technical Support
  • 24-hour Advanced Repair Exchange
  • Product Upgrades
  • Remote Product Upgrade Installation and Diagnostics

Our Solutions

Multi-Vendor,
Multi-Technology
System Solutions

To grow your business – and your revenue – operators want the Knowledge, Assets and impartial technical guidance only a true Partner can deliver! From HFC and DOCSIS to x-PHYTM; from FTTx – GPON and RFoG to IPTV; from Linear Video to Multi-Screen; MHz best-in-class Technologies and Client Services will meet your goals while exceeding your expectations…

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Client Services

Too much on your plate?
Not enough hours in your day?

The next time you need, Linear Video or Multi-Screen, MPEG, DOCSIS or x-PHYTM, IP or RF resources to support the operation of Multi-Vendor, Multi-Technology products deployed in your HFC or FTTx network, MHz can help!

Choose from a customized package of remote “Fractional Engineering” hours you can use over an extended period of time; or our on-site Integration and Activation Services.

Both can offset your temporary work-load.

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